Copies of the setting’s policies and procedures are available on request or are available for you to access. More information about our policies is given during a child’s induction.

Our policies help us to make sure that the service we provide is a high quality one and that being a member of the setting is an enjoyable and beneficial experience for each child, her/his parents/carers and staff.
The staff and parents work together to adopt the policies and everyone has the opportunity to take part in the annual review of the policies. This review helps us to make sure that the policies are enabling us to provide a quality service for those who attend it.

Safeguarding children

Our setting has a duty under the law to help safeguard children against suspected or actual ‘significant harm’.
Our employment practices ensure children against the likelihood of abuse in our settings and we have a procedure for managing complaints or allegations against a member of staff.

Our way of working with children and their parents ensures we are aware of any problems that may emerge and can offer support, including referral to appropriate agencies when necessary, to help families in difficulty.

Special Educational Needs

As part of the setting’s policy to make sure that its provision meets the needs of each individual child, we take account of any special needs a child may have. The setting works to the requirements of the 1993 Education Act and The Special Educational Needs Code of Practice (2014) (SEND).

First Aid

All staff at Willow Park are Paediatric First Aid trained.

For further information on Willow Parks’ Policies and Procedures, please do not hesitate to ask or contact us.